What is friction? I talk about it a lot, so it bears some elaboration. And I'll be honest with you – this is a mantra that sits at my core, and I believe that this is a universal truth that can be applied across a plethora of disciplines and areas of life. So, what is friction?
First, there's the obvious answer: friction is the resistance that an object encounters when moving against another. Think of sandpaper on your skin and you've got a good idea of how friction works. When two things come in contact, they interact, and depending on their qualities, some level of friction results. Friction causes rug burns, paper cuts and skinned elbows. And while there are a lot of benefits to friction (architects and scientists know this intimately), most of the places in nature where we encounter friction we also find distress and frustration.
I find that this is true in the non-physical world as well. Friction can pop up in the way you manage a business, or in your relationship with a spouse or friend. In our lives, friction can be defined as anything that slows us down or prevents us from achieving our goals. If your goal is to earn more money in your freelance gig, things like distraction and disorganization can become sources of friction. If your goal is to lose weight, having Oreos and Thin Mints laying around will present major obstacles to that goal. Yep, that's friction.
So when I talk about friction, that's what I mean. This is a "core belief" for me, something that I carry with me to the different areas of my life. Whether I'm being a husband or father or home owner or designer or businessman or writer or whatever, I am constantly aware of where friction might be lurking. And if I can kill the friction, I will be paving a smooth path to whatever goals I might have set.
I don't know about you, but I like achieving my goals. Some people call that "success". I call it being frictionless.
So that's what this is all going to be about. Suggestions and ideas about how we can remove the friction from our workflow and business processes. We all want to be better at what we do, and the best way to get there is to hunt down the friction and stop it before it gums up our chances for success.
So stick around. We all just might learn a thing or two.